Leadership

Is “Purpose” just another buzzword for our workplace?

A businesswoman walks at La Defense business and financial district in Courbevoie near Paris.

How can you embrace the many types of purpose to attract the best talent, inspire innovation and collaboration and ignite profitability and growth? Image: REUTERS/Gonzalo Fuentes

Elizabeth Davis
Founding Partner, Carol Cone ON PURPOSE

Is “Purpose” just another buzzword for our workplace? Is it doomed to be a word like “Sustainability”, “CSR” or “Cause Marketing,” that has been used so often and in such broad context that its meaning has become nebulous? It may be. Or, it could be the word that describes a seismic shift in the way we all view work.

Purpose, an organization’s aspirational reason for being beyond profits, is creating an impact on hiring, retaining talent and an organization’s bottom line. However, Purpose has a triple meaning in the workplace – the way the workplace is organizing to inspire their employees, the identification and empowerment of purpose-oriented workers, and the integration of purpose into brands. The organizations that unite around these types of purpose and include it in their hiring, retention and organizational strategies will be the winners and future leaders of tomorrow.

People want to work for, and with, companies that have purpose at their core, companies that align with their values, and allow them to be a part of something that is bigger than their job. This is especially evident for 50% of our U.S. workforce… the millennials. Millennials want to learn, be mentored and spend their time in organizations that have greater vision and a greater purpose:

● 60% of millennials believe that a sense of purpose is part of the reason they chose to work at their current employer
● 90% want to use their skills to create positive social impact
● 87% millennials believe that the success of a business should be measured in terms of more than just financial performance
● In the Global Shapers Annual Survey 2015, six in ten millennials indicated that an opportunity to “make a difference in society, my city, or my country” is the top factor they look for in a job.

And yet, a purposeful workplace goes beyond the millennial generation. According to Imperative’s Workforce Purpose Index, there are 42 million purpose-driven workers in the United States alone, with women and people over 55 being the most likely to be Purpose-Oriented Workers. Imperative defines a purpose-oriented worker as one with a psychological predisposition to see work as primarily about purpose – personal fulfillment and helping other people.

These purpose-oriented workers are dramatically changing our workforce. Employees no longer want a 9-5 job, they want to help others and have an impact. These employees that identify as purpose-driven workers have 20% longer expected tenures, are 50% more likely to be in leadership positions, 47% more likely to be promoters of their employers and have 64% higher levels of fulfillment in their work. Attracting this type of talent helps companies build a workforce that stays longer and exponentially increases growth.

There’s also a third, and perhaps most impactful kind of purpose. Organizations like Unilever, IKEA and Starbucks build purpose into their brands, and are seeing the impact it has on employee longevity and the bottom line. Unilever recently announced that their brands who have adopted goals from their Sustainable Living Plan, such as Lifebuoy and Dove, grew 30% faster than those who did not embrace purpose, and delivered almost 50% of the company’s growth.3 Unilever, because of their purpose to make sustainable living commonplace that is embedded into company’s operations, personal KPI’s, supply chain and key brands, is currently the #1 employer in 34 of their global markets.

So how can you embrace the many types of purpose to attract the best talent, inspire innovation and collaboration and ignite profitability and growth?

● Stand for something authentic, and aligned with the company’s core business beyond profits
● Operationalize purpose throughout the organization from culture, to KPI’s, product development, distribution, marketing and community engagement
● Integrate purpose into your hiring mechanisms
● Identify purpose driven workers and accelerate them on a high-potential trajectory
● Infuse real and compelling purpose into brands

Purpose is not just another buzzword. It is here to stay. Think, what will the world be like in 15 years if purpose products and jobs become the most sought after in the world?

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