Leadership

Struggling to make that tough decison at work? Here are four tips to help

A Businesswoman is silhouetted as she makes her way under the Arche de la Defense, in the financial district west of Paris, November 20, 2012. France said its economy was sound and reforms were on track after credit ratings agency Moody's stripped it of the prized triple-A badge due to an uncertain fiscal and economic outlook. Monday's downgrade, which follows a cut by Standard & Poor's in January, was expected but is a blow to Socialist President Francois Hollande as he tries to fix France's finances and revive the euro zone's second largest economy.   REUTERS/Christian Hartmann (FRANCE  - Tags: POLITICS BUSINESS) - RTR3ANMB

These are some strategies for confident decision-making during times of self-doubt. Image: REUTERS/Christian Hartmann

Kirsten Helvey
COO, Cornerstone OnDemand

For me, having confidence means making bold, sometimes tough decisions and refraining from second-guessing. Doubt and a tendency to overthink are borne from insecurity and can be detrimental to progress.

I call this doubt “analysis paralysis”—the act of overanalyzing a decision to the point where it hinders any sort of progress. I’ve fallen victim to this in the past when it came to recognizing that people were not a great fit for the role they were in. I’d give them chance after chance and all of the resources and support they could possibly need, even though I knew deep down that they’d never truly get it. I just didn’t have the confidence in myself at that point to make the tough decision to part ways.

Now, when I am faced with difficult calls, I try to follow four simple rules to remind myself how to be confident during times of self-doubt:

Trust yourself

When making tough decisions, it’s important to follow your instincts and remember to stand by your convictions. That’s not to say that you shouldn’t take time to evaluate the impact of your decision, but the longer you wait, the more doubt will set in. Before analyzing the pros and cons, be sure to ask yourself, “What is my gut really telling me?” Often, you will find that your initial assessment is spot on.

When I started my career, I worked for a large, well-known company. At around the five-year mark, I had a gut feeling that no matter how long I stayed, I wasn’t going to learn anything further. That realization left me feeling extremely insecure, but I forced myself to find confidence by making a drastic decision: I quit, packed my bags, and moved across the country. At first, it was overwhelming and I was struggling to survive financially. Going through this experience ultimately showed me that if I have confidence in myself, I can accomplish nearly anything.

Seek advice when it’s necessary

Exuding confidence doesn’t mean you’ll always have the right answers. In many cases, seeking the advice and counsel of others is a great way to build confidence if you are feeling insecure. As a senior leader, I have built an entire team of experts to help guide me when making certain decisions.

For example, we are always looking toward where we should be prioritizing and investing in the business, and that comes with some hard decisions. You can’t do everything at once, so you need to be targeted about doing the right thing at the right time. I often consult with my team to determine what makes sense for us to focus on and invest in. By being able to tap different experts across the company with different points of view, I am exposed to new ideas and arguments to get a more holistic view so I can make a confident decision.

I also often rely on my team of experts when interviewing for senior roles. Hiring is one of the more difficult tasks I have, and it has huge stakes, so I’m always sure to seek input from the team. Having multiple perspectives helps give me the confidence that I am hiring the right person who can truly enhance our team.

Learn from your decisions

In your personal and professional lives, it is important to have a plan, but sometimes you can’t or shouldn’t stick to it. It can be helpful to take a step back to examine what isn’t working and what needs to change. Making decisions that turn out to be wrong will shake your confidence and lead you to make decisions that come from a place of insecurity.

The key is to never look back in regret, but instead to learn from your experiences and move forward. Mistakes will happen, and the consequences of those mistakes can vary, but never let the recent outcome dictate the future.

Stay positive

When I moved to California to chart a new path, I wasn’t always confident that I’d made the right decision. It was one of the scariest and most insecure moments of my life. I went from a management position at a large company to serving food and drinks and running errands, essentially doing whatever I needed to do to get by while I looked for the right opportunity.

But I chose to stay positive. If I’d let myself succumb to insecurity, I wouldn’t have had the strength to get through the hard days. I eventually got a temporary job, which turned into a full-time position. With that stability, I was able to settle down and take the time to think about what I truly wanted to be.

In the end, I took a chance by taking a job with what was then a small startup, where I believed in the leadership and vision for the company. I have never doubted that decision. Today, I am the chief operating officer of that small startup, which has since grown into a successful enterprise cloud company, and I look back on that decision with pride.

Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

Sign up for free

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

Stay up to date:

Future of Work

Related topics:
LeadershipJobs and the Future of Work
Share:
The Big Picture
Explore and monitor how Future of Work is affecting economies, industries and global issues
A hand holding a looking glass by a lake
Crowdsource Innovation
Get involved with our crowdsourced digital platform to deliver impact at scale
World Economic Forum logo
Global Agenda

The Agenda Weekly

A weekly update of the most important issues driving the global agenda

Subscribe today

You can unsubscribe at any time using the link in our emails. For more details, review our privacy policy.

'Leadership 2.0' means rebuilding trust in our common purpose

Klaus Schwab

November 18, 2024

Leadership for our times: Build on the past to create a better future

About us

Engage with us

  • Sign in
  • Partner with us
  • Become a member
  • Sign up for our press releases
  • Subscribe to our newsletters
  • Contact us

Quick links

Language editions

Privacy Policy & Terms of Service

Sitemap

© 2024 World Economic Forum