Geographies in Depth

Which European countries have the most digital skills?

An aerial view of laptops and other electronic devices, with people using them

The prevalence of basic digital skills varies greatly across the EU member countries Image: Unsplash/Marvin Meyer

Victoria Masterson
Senior Writer, Forum Stories
  • Over half of people in the European Union had at least basic digital skills in 2021, new data shows.
  • The Netherlands, Finland and Ireland scored highest, says Eurostat.
  • While Romania, Bulgaria and Poland had the lowest share.
  • Digital inclusion that will help 1 billion people globally is the key aim of the EDISON Alliance, a World Economic Forum initiative.

Do you know how to read online news sites, send an instant message, use word processing software or manage access to your personal data?

These are some of the basic digital skills that the European Union has been measuring across its 27 member countries.

Of people aged between 16 and 74 in the EU in 2021, more than half (54%) have “at least basic overall digital skills,” says Eurostat, the statistical office of the EU.

This means they know how to do at least one activity related to each of the following five areas: information and data literacy skills, communication and collaboration skills, digital content creation skills, safety skills, and problem solving skills.

Discover

EDISON Alliance: What is the Forum doing to close the digital gap?

A chart showing people with at least basic overall digital skills in 2021
54% of Europeans in 2021 had at least basic digital skills. Image: Eurostat

Advancing digital skills

At 79% each, the Netherlands and Finland score the highest on basic overall digital skills. Ireland is next, with 70%.

Romania, Bulgaria and Poland show the lowest share of basic overall digital skills, at 28%, 31% and 43% respectively.

Eurostat says digital skills are a key indicator in the European Commission’s Digital Decade initiative. This outlines the EU’s vision for digital transformation by 2030. Goals include at least 80% of EU citizens aged between 16 to 74 having at least basic digital skills by 2030.

Image: Twitter/@DigitalEU

What are basic digital skills?

Examples of data literacy skills include finding information online about goods or services or reading online newspapers, Eurostat explains.

Communication and collaboration skills include sending and receiving emails and using social media.

Digital content creation skills include using word processing or spreadsheet software and editing photos, video or audio files.

Safety skills relate to things like limiting access to profile or content on social media sites and changing internet browser settings.

Problem solving skills include selling online, internet banking and installing software or apps.

Have you read?

Digital inclusion vision

Helping everyone to take part affordably in the digital economy is also the vision of the EDISON Alliance. This is a World Economic Forum initiative launched in 2021 to accelerate digital inclusion.

The Alliance says 2.9 billion people (37% of the world) do not use the internet. By 2025, the EDISON Alliance hopes to improve 1 billion lives globally by accelerating digital solutions in health, finance and education that are affordable and accessible.

The Reskilling Revolution is another Forum initiative that hopes to provide one billion people with better education, skills and jobs by 2030.

Launched in 2020 with partners including the governments of Brazil, France and India, the project aims to help upskill and reskill workers for technology-driven change in the workplace.

Alongside technology skills like data and cloud computing, there’s also a growing need for interpersonal skills like creativity and collaboration, the Forum says – as well as specialized skills related to sales, education, human resources and other areas.

Loading...
Don't miss any update on this topic

Create a free account and access your personalized content collection with our latest publications and analyses.

Sign up for free

License and Republishing

World Economic Forum articles may be republished in accordance with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Public License, and in accordance with our Terms of Use.

The views expressed in this article are those of the author alone and not the World Economic Forum.

Stay up to date:

Digital Inclusion

Related topics:
Geographies in DepthEducation and Skills
Share:
The Big Picture
Explore and monitor how The Digital Economy is affecting economies, industries and global issues
World Economic Forum logo

Forum Stories newsletter

Bringing you weekly curated insights and analysis on the global issues that matter.

Subscribe today

What's 'bi-globalization' and could this be the near future for geo-economics and global trade?

Braz Baracuhy

December 19, 2024

5 reasons small businesses and startups are thriving in the Gulf

About us

Engage with us

  • Sign in
  • Partner with us
  • Become a member
  • Sign up for our press releases
  • Subscribe to our newsletters
  • Contact us

Quick links

Language editions

Privacy Policy & Terms of Service

Sitemap

© 2024 World Economic Forum