Women in developing countries need more support to thrive in e-commerce

To make e-commerce a greater driver of shared prosperity, the world must urgently tackle the challenges facing women small business owners in developing countries.

That was the message from experts at a meeting held during the UN Trade Forum 2023 on 9 May, where UNCTAD launched a new policy review of e-commerce through a gender lens.

The policy review examines the opportunities for women – particularly those living in developing countries – to harness digital trade for economic empowerment, and the challenges they face.

The report cautions that the shift to digitalization, if not strategically managed, can reinforce pre-existing development and socioeconomic inequalities. It urges stronger policy action to create enabling conditions for all.

“Overcoming existing North−South disparities and addressing gender inequalities in society and the economy is vital, if e-commerce is to support the achievement of the Sustainable Development Goals,” said Simonetta Zarrilli, head of UNCTAD’s trade, gender and development programme.

The report calls attention to the growing gender digital divide, a major hindrance to inclusive e-commerce.

While developed nations have almost closed the disparities between men and women with internet access, a much larger gap of 13% persists across least developed countries (LDCs), where 43% of men and 30% of women used the internet in 2022.

Besides, women entrepreneurs in LDCs, including e-business owners, often lack access to credit and other productive resources. They also have limited basic digital literacy, a requirement to engage in the digital economy.

Such obstacles can lock more women e-traders into high-volume but low value-added activities, with limited prospects to leverage e-commerce to grow and diversify their businesses.

The report also points out the dominance of major digital platforms, the cost and requirements to access them, raising questions on how much smaller enterprises can benefit from them or bargain with them.

“These disparities have cascading gender impacts and act as productivity barriers and drivers of exclusion,” said Anita Gurumurthy, executive director of IT for Change, an India-based non-profit focusing on gender, education and digital justice.

“What women's enterprises need is a fair game, and we need to make the platform economy work for all,” Ms. Gurumurthy added.

With the rise of cross-border e-trade, experts call on countries to shore up gender considerations in e-commerce policymaking and negotiations, following the approach adopted in the landmark Buenos Aires Declaration on Trade and Women’s Economic Empowerment.

“It is crucial to identify the specific barriers female-owned and -led firms face using microdata and design evidence-based policies that allow them to take advantage of the immense possibilities opened by digital technologies,” said Christian Volpe Martincus, principal economist at the integration and trade sector of the Inter-American Development Bank.

UNCTAD, in collaboration with its partners, has long made calls to unlock women’s potential in the digital economy.

It supports countries to boost their capacity in producing gender-disaggregated data on e-commerce, which is key to designing policies that benefit women.

The work incorporates deliberations from the intergovernmental working group on measuring e-commerce and the digital economy, and a joint programme on trade and gender statistics.

The UNCTAD-led eTrade for Women initiative empowers the next generation of female digital entrepreneurs in developing countries.

The initiative also elevates the voices of women leaders in e-commerce in policymaking circles at local, regional and global levels.