
Why empathy is a must-have business strategy
COVID-19 has pushed us all to our limits. Many employees are exhausted emotionally and physically. Greater empathy in the workplace could be the answer.
Leading authority on the intersection of AI, Empathy and Leadership.
Belinda is the Chief Executive Officer of The Empathy Business, an award-winning consultancy that helps global organisations embed empathy into their Culture, Communications and Leadership using AI.
Belinda is a practitioner of using AI responsibly. She is currently leading Empathy & AI programmes within companies to explore how technology can support more human-centric businesses with a focus on prioritising people over process. Her ‘Empathic AI’ approach led to a 20.9% reduction in complaints at AGL and a saving of $1.1million.
Belinda is a Non-Executive Director for the UK Ministry of Defence and recipient of an OBE for Services to Women in Technology. She also trained as a barrister, and her career path reflects her core belief: that magic happens when the head meets the heart when logic is fused with emotion, and when AI is designed to serve humanity.
COVID-19 has pushed us all to our limits. Many employees are exhausted emotionally and physically. Greater empathy in the workplace could be the answer.
COVID-19 has created a mental health crisis which demands a new empathetic workplace culture. HR must adapt to the changing needs of people to survive.
历史学家亨利·亚当斯(Henry Adams)曾说过,权力是一个“杀死患者的同情心才能消失的肿瘤”,而最近身居权力高层者爆出来的丑闻似乎也证实了这一点。
So many corporate systems make power itself the primary goal, writes Belinda Parmar, an expert on empathy at work.
De muchas formas, el problema es histórico. Nuestro sistema educativo sigue arraigado en los valores de la era industrial. Las llamadas 3 R, lectura, escritura y aritmética, preparaban a ...
We need empathy more than ever to compete with the machines - but instead we're becoming cold and robotic, writes Belinda Parmar.
Belinda Parmar argues that boosting diversity means ditching diversity programmes.
If there’s one thing that’s needed both in the military and corporate world, it’s this: empathy.
Empathy is a key component in tomorrow's workforce. So why aren't businesses embracing it?
Hierarchies are now flatter and more flexible. Authority and communication run in both directions.
Saudi Arabia’s future is poised on a fine balance.
For empathy to have lasting impact, companies must understand that it’s not a “soft skill”, but an urgently needed quality, and one that can contribute to commercial potential.