Driven by the IKEA vision to create a better everyday life for the many people, Ingka Group brings the IKEA brand to millions of homes. Ingka Group comprises IKEA Retail, Ingka Centres and Ingka Investments. IKEA Retail is its core business, which consists of 574 customer meeting points – 400 IKEA stores in various sizes and 174 IKEA plan and order points. Every year, it welcomes 680 million customers to stores and 3.8 billion on IKEA.com, amounting to retail sales of €39.6 billion in FY24. Yet it never stops working to improve services and become more accessible for everyone.
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Last year, Ingka Group, the parent company for big retailer IKEA, reached near gender balance in leadership. This transformation did not come overnight and HR chief Ulrika Biesèrt discuss...
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