BA in Social Sciences, City University of London, UK. 1974, Researcher, Ceramics, Glass and Mineral Products Industry Training Board, Harrow. 1975, joined Trades Union Congress as Policy Officer: 1976, Assistant Secretary, Organization and Industrial Relations Department; 1979, Head, Press and Information Department; 1987, returned to Organization and Industrial Relations Department as Head; 1993, Deputy General Secretary; currently, General Secretary. Non-Executive Director, Court of the Bank of England. Interest: golf.