Francesca McDonagh is a member of the Executive Board of Credit Suisse Group AG and is the Group Chief Operating Officer, based in Zurich. She is responsible for steering the strategic development of the bank, including our key operational and cost transformation programs, including focusing on organizational design and bank-wide efficiencies. Francesca also holds functional reporting lines for Strategy, Sustainability, Marketing, Corporate Communications, Group Business Support Services (GBSS), and Procurement.

Francesca joined Credit Suisse in September 2022 from Bank of Ireland where she served as Group CEO from 2017 to 2022. Prior to that, she worked at HSBC for 20 years, serving in a number of leadership roles, including Group General Manager, Retail Banking and Wealth Management, and Regional Head, Retail Banking and Wealth Management, Middle East and North Africa. In her two decades with the firm, she worked in Europe, Asia Pacific, the Middle East and the Americas.

Francesca is also a member of the World Economic Forum of Young Global Leaders, Class of 2014. Francesca holds a BA in Politics, Philosophy and Economics (Honours) from Oxford University.