BSc in Mechanical Engineering, Rensselaer; MBA, Carnegie Mellon. Former Strategic Consultant, Strategic Planning Associates (now part of Oliver Wyman), London and Geneva. Experience in a number of turnaround situations, including: Chief Commercial Officer, Swiss International Airlines; Executive Vice-President, South African Airways; Chief Executive Officer, South African Vaccine Producers; Chief Executive Officer, The Zuellig Group. Currently, President and Chief Executive Officer, Iron Mountain. Member of the Board, State Street Corporation. Member of Massachusetts General Hospital President's Council.