3 ways to integrate human rights into business resilience

Human rights are in danger of being placed on a back burner by businesses, amid an array of seemingly more pressing concerns: warnings of a global recession, geopolitical shifts and a climate emergency. On Human Rights Day, it's a good time to remember how businesses benefit from having human rights as their central operating principle. Clarity about this helps them to navigate an increasingly complex global business environment in which managing business resilience has become essential. It also helps to identify opportunities to innovate.

Stakeholders and shareholders increasingly expect companies to respect human rights. Establishing lasting human rights and sustainability policies and practices will be key to the longer term survival and success of any business. It is also increasingly apparent that social and environmental issues cannot be viewed separately. Businesses need to take a holistic approach to implementing Environmental, Social and Governance (ESG) targets. As was made evident most recently at the 11^thUN Business and Human Rights Forum, robust and fully integrated human rights policies are critical to ensuring that businesses can reach their broader impact targets.

For over a decade, the UN Guiding Principles on Business and Human Rights have guided companies and governments seeking to enhance business resilience in the face of disruption. The following cases highlight three innovative ways to promote both human rights principles and business resilience.

Dutch bank ABN AMRO revised its lending practices with Indonesian palm oil producers after poor working conditions on plantations made headlines. To set incentives that palm oil producers work on improving these conditions, the bank made its lending conditional on the company’s participation in the Roundtable for Sustainable Palm Oil (RSPO) and required progress reports on improved labor practices on plantations. It also set economic incentives by offering better interest rates for improved practices. These steps allowed ABN AMRO to bring about operational and corporate behavioural changes with its clients across the palm oil industry, and to create conditional lending practices that could be replicated by other banks.

The Swiss-based commodity trading firm Trafigura revised its trading practices in the Democratic Republic of Congo (DRC) for cobalt to address human rights challenges related to artisanal mining (ASM). In ASM, miners dig with basic tools and their bare hands to extract ore. In the DRC, this practice is an integral part of the cobalt supply chain and it provides a lifeline for millions. By creating an exclusive offtake agreement with the mine operating company, Trafigura was able to use its influence to help integrate this informal mining activity on the industrial concession. This meant that standards for working conditions were set and enforced by Trafigura, the mine operating company and an NGO to ensure safe working conditions for artisanal miners. Trafigura was able to effectively address two salient human rights concerns: mine safety and child labor.

As big tech faces a steady decline in earnings and tech companies make difficult resourcing decisions, it is important to ensure that vulnerable users are protected. For example, companies with regular human rights reporting and metrics, such as Microsoft, have built in a consistent approach towards integrating human rights in line with the UN's guiding principles. Microsoft has also benchmarked employee performance (particularly product and engineering teams) against the reduction of bias and protection of vulnerable populations. This sets a lasting precedent to uphold and respect human rights despite economic and political uncertainty. It is clear that human rights policies must be fully integrated into business models rather than relying on just human rights and policy teams, or on leadership.

Ultimately, businesses that are able to build human rights into the core of their operating models and across supply chains will protect these rights even in turbulent times. This will, in turn, promote greater resilience in business, allowing companies to thrive in the long-term as they shift and adapt to disruption while still remaining responsive to their stakeholders.