Companies have a new skill to master – innovation
Tomorrow’s winners will be those who have integrated the ability to change into their culture and processes
Master's in Industrial Management, lIT Mumbai. Bachelor's in Electronics and Communication, NIT, Raipur. Certified Software Quality Analyst; Certified Six Sigma Green Belt. Believes simplification of processes, belief in people and customer centricity are the key to success and that in today's digital world, successful organizations are the ones with the ability to convert consumers' aspirations into instant gratification. Over 25 years’ experience in the IT services industry with operational knowledge and strategic insight in building and scaling businesses. Formerly with Tata Consultancy Services in business, technology, sales, operations and consulting. Former Chief Operating Officer and current Executive Officer and Member of the Board, Wipro, overseeing more than $7 billion in revenue and over 160,000 employees serving clients across six continents. As Chief Operating Officer, spearheaded several initiatives across multiple organization to create a more nimble and agile organization that accelerated Wipro’s ability to respond to customers and ensure deeper employee engagement. Passionate about driving change and service and diversity; volunteers in the community. Integral part of Wipro’s 2017 Elevate Texas award, State of Texas Economic Development Corporation. Awarded BPO CEO of the year (2010); recognized by the Shared Services Organization of IPOC for personal contribution to the industry (2012).
Tomorrow’s winners will be those who have integrated the ability to change into their culture and processes
Customer expectations are higher than ever before due to fast technological change and new, disruptive business models. Here's where crowd-sourcing networks and sharing platforms can help.