Emerging Technologies
Automation will make customer service the most in-demand job. Here's why
As we enter the age of automation, customer service specialists will become the new rock stars of the technology industry.
Doug Clinton is a managing partner and co-founder at Loup Ventures. Prior to Loup Ventures, Doug was a research analyst at Piper Jaffray where he covered the internet space with Gene Munster. Covered companies included Apple, Google and Facebook. Prior to joining Piper Jaffray in 2008, Doug was an early employee in sales and operations at Enpocket, which was later acquired by Nokia. Doug’s experience at Enpocket led to his interest in startups. Doug holds a bachelor's degree in business administration from Boston University.
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