Jolanda Grob has been acting as Group Chief People Officer for Zurich Insurance since July 2023, leading the HR function, reporting directly to the Group CEO. She is a member of the Group Leadership Team. She previously served as Chief Human Resources Officer for the Swiss Business Unit where she led an organization of over 120 HR professionals, including a shared services team providing operational HR support to all legal entities in Switzerland, including the Group’s headquarters. 

Her professional career started with Deloitte, where she was responsible for Graduate Marketing & Recruitment in addition to acting as an HR Business Partner. Following roles as Head Learning & Development and Talent Management at Unilever and Coca-Cola, she was the International Head of Learning & Development, Talent Management, Culture and Engagement at Amgen, the biotech company, with responsibility for all countries outside of North America. In 2010 she joined Zurich, where she held various positions within Group HR, first in the Talent Center of Expertise, then as Group Head Employee Research & Engagement and ultimately as Global HR Business Partner supporting various functions such as General Insurance, Life, Group Re, Marketing, Comms & Public Affairs, Strategy, Innovation & Business Development. She also led the Zurich European Employee Forum as HR Chair from 2018 to 2020. 

Jolanda Grob obtained a Master's in Applied Psychology (lic. Phil I) at the University of Fribourg, acquired Swiss Diplomas in Human Resources and Career Counseling, continuously deepened her expertise in various HR topics and obtained a second Master's degree in systemic solution-oriented Coaching. She completed an Advanced Management Program at the Executive Business School IESE in Barcelona in 2021.