4 ethical tech lessons we've learned during COVID-19 crisis
Chaos caused by the pandemic has highlighted the need for resilient systems. Technology used responsibly can be an effective tool for societal change.
Paula Goldman is Salesforce’s first-ever Chief Ethical and Humane Use Officer. In her role, she leads Salesforce in creating a framework to build and deploy ethical technology that optimizes social benefit.
Prior to Salesforce, Paula served as Vice President, Global Lead, Tech and Society Solutions Lab, at Omidyar Network, a social impact investment firm established by eBay founder Pierre Omidyar. Paula also served as the global lead for impact investing, where she created and led Omidyar Network’s global efforts to build the impact investing movement through its investment portfolio, industry partnerships, and thought leadership.
Paula has extensive entrepreneurial experience managing frontier market businesses, ranging from managing an affordable private school in rural India to a micro-enterprise syndicate in post-war Bosnia.
Paula earned a Ph.D. from Harvard University, She holds a Master in Public Affairs from Princeton and a B.A. with highest honors from University of California Berkeley.
Chaos caused by the pandemic has highlighted the need for resilient systems. Technology used responsibly can be an effective tool for societal change.
Creating a set of values-based guidelines this spring taught Salesforce several key lessons about what's needed when building technology in a crisis.