Responsible Use of Technology: The Microsoft Case Study

In collaboration with the Markkula Center for Applied Ethics at Santa Clara University, USA

The World Economic Forum Responsible Use of Technology project aims to provide practical resources for organizations to operationalize ethics in technology. This White Paper, with its focus on Microsoft Corporation, highlights tools and processes that facilitate responsible technology product design and development. The document is the first in a series that seeks to investigate how companies have begun to incorporate ethical thinking into the development of technology. Its lessons can help organizations advance their own responsible innovation practices, and may even inspire others that have created new methods in pursuit of ethical technology to share their work, either in this series or elsewhere.